This innovative support model aligns the interests of the business owner and the IT support vendor. Flat-Fee, all-you-can-eat monthly pricing, places the onus on Hudson Street to devote the necessary time to maintain a high degree of Desktop, Server & Network performance.
Hudson Street's support model is unique in the industry in that we are one of the only companies truly sharing the execution risk with the clients. Specifically, HSTG's standard model requires no additional payment at the end of each month for additional hours. Other, seemingly flat-fee, models limit the number hours or severely limit the scope of service provided to exclude just about everything.
The relationship begins with evaluating your current state of technology, including infrastructure, hardware, line-of-business applications and vendors. We Identify your critical business processes, pain points, and vulnerabilities, and implement a threat analysis to determine your business risks. Completing this process allows us to create a Technology Plan that aligns with your long-term business goals.
Hudson Street's contracts are all month-to-month allowing business owners to reevaluate the relationship each month.
